Cancellation Policy

CANCELLATIONS Personal Tanner understands that unforeseen circumstances may arise that could force you to postpone / reschedule your appointment. Please understand that such changes affect not only me, my business and family, but other clients as well. When you simply don't show up to an appointment without any notice you agree to pay for full, 100% of serviced booked. I require at least 12 hours notice to be given for any appointment cancellation; If you cancel within 12 hours of your appointment, no charges will be made but cancelation with less than 12 hours or NO SHOW will be charged 100% of service booked. Booking fee paid for treatments are non-refundable. but can be used in the future if cancelation made prior to the 12 hour notice requirement. ​ If you wish to reschedule or cancel your appointment, you can do it online or You must notify Karina (Personal Tanner) on karina@personaltanner.com.au or 0481044379 not less than 12 hours prior to your scheduled appointment. ​ If you reschedule your appointment, your Booking Fee (if applicable) will be redeemable at your next scheduled appointment or a refund will be issued, provided that you have given me at least 12 hours’ notice. If you fail to provide at least 12 hours, you will forgo your Booking Fee (if applicable) and you will not be able to redeem it at a later time. When booking in store, over the ph or online, you agree to these terms and conditions. Online Bookings I ask that you arrive with 5 minutes before before your appointment. Any delay over 5 minutes will be considered as a now show unless otherwise informed via phone call or text message to 0481044379 unless I can fit you in between clients but subject to availability and tan could be cut short to one coat only if time running out. If you arrive and frond door is closed it is because I am probably on a mobile service and will be back shortly. ​ Personal Tanner requires 12 hours minimum notice for cancelation before your appointment. You can contact Karina at anytime on karina@personaltanner.com.au.

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