Personal Tanner respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, store, and disclose your information when you visit our website, place an order, make a booking, submit an enquiry, or join our mailing list.

The OAIC explains that personal information includes information or an opinion about an identified individual, or someone who is reasonably identifiable. Businesses that are subject to the Australian Privacy Principles are required to have a privacy policy, and businesses should clearly describe how they handle personal information.

What We Collect

We may collect personal information including:

• your name

• shipping and billing address

• phone number

• email address

• booking details

• order history

• payment-related information

• communications or enquiries you send us

• website usage data such as cookies, IP address, browser type, and pages visited

How We Collect It

We may collect your information when you:

• place an order

• book an appointment

• contact us through our website, email, or social media

• subscribe to our emails or promotions

• browse our website

• leave a review or testimonial

• visit in studio

Why We Collect It

We use your information to:

• process and fulfil orders

• arrange shipping or local pickup

• manage appointments and customer service

• respond to enquiries

• send order or booking confirmations

• improve our website and services

• send marketing emails or promotions if you have subscribed or consented

Payment Information

Payments made through our website may be processed by third-party payment providers. We do not store full credit card details ourselves unless specifically stated.

Cookies and Website Data

Our website may use cookies, analytics tools, and similar technologies to improve website performance, understand visitor behaviour, and enhance your shopping experience.

You can usually control cookies through your browser settings.

Marketing Communications

If you subscribe to our mailing list, we may send you updates, offers, launches, or promotional content.

You can unsubscribe at any time by clicking the unsubscribe link in the email or by contacting us.

Sharing Your Information

We may share your information with trusted service providers where necessary to operate our business, including:

• payment providers

• website and ecommerce platforms

• shipping and courier providers

• booking or scheduling systems

• email marketing platforms

• professional advisers or legal authorities where required

We do not sell your personal information.

Data Security

We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification, or disclosure. The OAIC states that organisations holding personal information must take reasonable steps to protect it.

Access and Correction

You may request access to the personal information we hold about you, and ask us to correct it if it is inaccurate.

To do so, please contact us using the details below.

Contact

If you have any questions about this Privacy Policy or your personal information, please contact:

Personal Tanner
Email: karina@personaltanner.com.au